Testimonials:
Below are some of the responses we receive from customers...all feedback is welcome (either direct email, or via online form on Contact Us page).
From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: RE: Order Confirmation
Hi,
just a wee email to say that I received my reagents today and to say thanks for the extra "Gift" one and for a quality service yet again.Top site,great customer service,fast reliable delivery and very helpfull aswell .
Def be using again.
SafeTest4 reply
We like to give a little Reagent upgrade every now and again to promote harm reduction etc
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: RE: Order Confirmation
Hi, thanks for the reply and got to say that yous have great and fast customer services.
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: Reply
Thats fine with me, thanks for your (incredible!) fast reply!
Best wishes
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: RE: Full test kit
I would just like to say thank you. As you are like the only reliable and reasonably priced source for full kits in the UK. It's not like many people bother to test there stuff. But from the people that want to know what there doing and have respect for it. Thank you.
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: Your Order (Netherlands)
Dear safetest4,
Just 3 days after placing my order, i received my package. Everything looks great and a lot of usefull extra's (like the gloves). Great service and you guys made a effort in publishing a lot of comprehensive guides on your website (and on the paper). Great customer service and value for my money.
Greeting from the Netherlands,
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"These guys are not just selling the best value & most inclusive kits but they're also eager to help in any way, drop 'em a line. There's also loads of info online & in their paperwork, read it all!"
Taken from:
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[–]ineverwantothrowaway[S] 7 points hours ago
For the UK guys. Went for the full thing, just for some fun. Results soon.
http://www.safetest4.co.uk/#!test-kit-3/c1nup
with reply
[–]linegrazer 2 points hours ago
£20 is a bargain! That's my next test kit purchase sorted :)
Taken from:
Reddit 1st June 2015 “Just bought my first test kit!”
http://www.reddit.com/r/MDMA/comments/382b2s/just_bought_my_first_test_kit/
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From: xxx
Sent: xxx
Subject: Re:
Yeah I've looked at both of those companies and that was the main reason I wanted to buy from you! Overall price wasn't the major issue (although still important) but kit range, quality and technical information is vastly superior from you.
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From: xxx
Sent: xxx
Subject: RE: Reply
Thank you again for you reply. You are very professional and helpful so thumbs up for you.
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: RE: Test kit storage.
Thank you for the level of service you have provided, will definitely recommend to friends.
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From: xxx
Sent: xxx
To: safetest4@gmail.com
Subject: Re: FW: Your Order (xxx) v4
Hi there,
“Thanks for the fast delivery and really appreciate the service your offering to the UK market at such an affordable price!”
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From: xxx
Sent: xxx
Subject: RE: Reply - refund
Thank you so much for your understanding, fast reply and refunding. If anyone needs anything you sell I will happily send them your way.
Kind regards
"These guys are not just selling the best value & most inclusive kits but they're also eager to help in any way, drop 'em a line. There's also loads of info online & in their paperwork, read it all!"
Taken from:
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[–]ineverwantothrowaway[S] 7 points hours ago
For the UK guys. Went for the full thing, just for some fun. Results soon.
http://www.safetest4.co.uk/#!test-kit-3/c1nup
with reply
[–]linegrazer 2 points hours ago
£20 is a bargain! That's my next test kit purchase sorted :)
Taken from:
Reddit 1st June 2015 “Just bought my first test kit!”
http://www.reddit.com/r/MDMA/comments/382b2s/just_bought_my_first_test_kit/
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From: xxx
Sent: xxx
Subject: Re:
Yeah I've looked at both of those companies and that was the main reason I wanted to buy from you! Overall price wasn't the major issue (although still important) but kit range, quality and technical information is vastly superior from you.
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From: xxx
Sent: xxx
Subject: RE: Reply
Thank you again for you reply. You are very professional and helpful so thumbs up for you.
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From: xxx
Sent: xxx
To: safetest4@gmail.com
Subject: RE: Your Order (xxx) v4
Thanks for helping people to remain as safe as can be. You are doing a great service.
Best Regards
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From: xxx
Sent: xxx
To: safetest4@gmail.com
Subject: Re: FW: Your Order (xxx) v4
Hi there,
“Thanks for the fast delivery and really appreciate the service your offering to the UK market at such an affordable price!”
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From: xxx
Sent: xxx
Subject: RE: Reply - refund
Thank you so much for your understanding, fast reply and refunding. If anyone needs anything you sell I will happily send them your way.
Kind regards
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From: xxx]
Sent: xxx
Subject: RE: Reply
Hi,
Thank you for your prompt and detailed response
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From: xxx
Sent: xxx
Subject: Re: Custom order
Thanks for the consideration! I will definitely recommend SafeTest4 to my friends.
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From: xxx
Sent: xxx
Subject: RE: Your Order (xxx) v5
Just logged on here now to reread the storage instructions for the reagents. Everything arrived fine and very well packaged, I'm as impressed with the packaging as I have been with the service and support I've received.
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From: xxx
Sent: xxx
Subject: RE: Receipt for Your Payment to SafeTest4
Hi, I just bought a kit off you but I think I bought the wrong kit. Is it possible to swap MECKE Reagent (GREEN) in my kit to a ROBATEST Reagent (WHITE) solution I want to test if theres any PMA in the MDMA.
Thanks
From: safetest4@gmail.com
Sent: xxx
To: xxx
Subject: RE: Receipt for Your Payment to SafeTest4
Hi, the RobaTest (kit) is not a direct swap as such as it uses Buffer reagents etc and requires the use of test-tubes (supplied) in order to get the best out of the test i.e. to mix the buffer and RobaTest reagent (same for Simon’s reagent & same buffer).
Therefore we would prefer to send you the RobaTest Kit for no extra cost.
How does that sound?
Regards
SafeTest4
From: xxx
Sent: xxx
Subject: RE: Receipt for Your Payment to SafeTest4
Hi,
Wow that sounds perfect!
Thanks!
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From: xxx
Sent: xxx
Subject: Re: Follow up
Hi there,
I had a great time and the kit performed well...I was very satisfied with the product, the speedy delivery and the service...
Cheerio,
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From: xxx
Sent: xxx
Subject: Re: FW: Your Order (xxx)
I got the package today.
Everything in order. Tested the reagents and everything worked great.
Thank you again for the excellent service.
Have a nice evening.
Regards
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: URGENT
Hi,
...Many thanks for your follow up. Much appreciated.
Regards
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: FW: Your Order
Thanks so much for this btw, great after sales service! I went on the website to give feedback but I couldn't see a feedback category.
(we created the Testimonial page following this comment)
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: FW: Your Order
Hi,
Thank you very much!! That sounds excellent!
If you have a feedback form or anything like that I would be happy to fill it in, or write a testimonial or something. The service I have received has been really outstanding!
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From: xxxx
Sent: xxxx
To: safetest4
Subject: Re: FW: Your Order
Hi,
No problem! Thanks once more for the quick response.
All the best,
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: FW: Your Order
Thanks you very much for your professional service.
Regards,
xxxx
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: FW: Your Order
Thanks a lot for your email
I just wanted to say thank you for the services you provide.
Groups such as yours save lives
-Regards
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: Contact message from www.safetest4.co.uk/
Wow! Thanks very much for that. They all arrived safe and sound last week, really cool of you to send me the new one as well. Looking forward to having a play with the new reagent! I'll be sure to recommend you as a testing materials provider to anyone I know :)
Thanks again,
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: RE: Contact message from www.safetest4.co.uk/
Hopefully those invisible forces will lay off because you do great work! Work like yours helps protect people who just wanna enjoy themselves. Thanks again.
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: RE: Your Order
Thanks mate. I got the card, I don't need the kit until Tuesday night so will pick it up from the post office first thing tomorrow.
Appreciate the excellent communication, will definatly use your site again!
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: New Test Kits
Thanks so much for a proper reply, so much these days you get two lines or even a computer :).
Glad I held off purchasing considering I'll get better droplets with more reagent in each plus two more reagents. As far as I know you guys are the only ones in the country providing this service so kudos to you, it'll help keep a lot of people safe and hopefully you can promote it and grow and grow.
Many thanks and kind regards,
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From: xxxx
Sent: xxxx
To: safetest4
Subject: Re: Contact message from www.safetest4.co.uk/
Excellent! Thank you for going above and beyond normal customer service for me. I will do my best to spread the word, especially now that you plan to start shipping to EU :)
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From: xxxx
Sent: xxxx
To: safetest4@gmail.com
Subject: Re: Your Order
hey.
did i understand our last mail correctly, that you wanna refund me with ca, 2€ or whatever the difference in shipping makes..?
Let me tell you, there is absolutely no need to do so, as your product is already very fair priced, and you probably had cost for packaging, etc.. as well…
so, f you don’t wanna keep it, i guess you must have something like a „thank-you box“..?
Please put it in there, ok…??
best regards my friend
xxxx
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